Summary
After Square Enix made certain changes to its payment processor, someFinal Fantasy 14players reported that they were greeted with errors when attempting to make purchases or update their payment methods. While someFinal Fantasy 14players claimed that some workarounds allowed them to make their purchases, others took to social media and the game’s forums to raise awareness.
The issue came asFinal Fantasy 14geared up to launch itshighly-anticipatedDawntrailexpansion. Set on the western continent of Tural, Dawntrail will begin a new chapter inFinal Fantasy 14, following the conclusion of a decade-long saga fromA Realm ReborntoEndwalker.Dawntrailwill allow players to level their Jobs to 100 and introduce the Viper and the Pictomancer as two new DPS jobs for players to try. Fans of pastFinal Fantasytitles such asFF9andFF11will also be in luck, asDawntrailwill contain references to those two games throughout the expansion in various ways.Dawntrailis scheduled to launch on July 2, with early access for pre-orders starting on June 28.
Whilepre-orders for Dawntrail continue, someFinal Fantasy 14players reported issues with Square Enix’s payment processor following a recent change. A Reddit user named perikahpi took to the r/FFXIV subreddit to post about their problems with theFinal Fantasy 14Mog Station and Online Store. According to perikahpi,Final Fantasy 14players that had a Visa credit or debit card, a Discover credit card, or a Mastercard issued by Capital One are currently unable to make any payments through the Mog Station and Online Store as the cards were erroneously listed as “unavailable” following the payment processor change. According to a Square EnixLodestone post on April 5, the payment processor change was made on April 23 following maintenance on their storefront.
Final Fantasy 14 Players With Certain Credit and Debit Cards Cannot Make Purchases
Although Visa, Mastercard, and Discover are among the accepted payment methods under the new payment processor, the issue currently preventsFinal Fantasy 14players from updating their subscription information andpurchasing mounts and other Online Store items. However, perikahpi stated that some players temporarily got around the issue via Amazon Pay or the Microsoft Edge browser. Perikahpi added that a Square Enix support agent said that the company is working to resolve it, and asked players to wait at least a day or two before trying to use the affected payment methods again.
At the time of writing,Final Fantasy 14had not made a Lodestone post about the payment issues. With abusy calendar of events ahead ofDawntrail, only time will tell when these payment problems will be resolved.
Final Fantasy 14 (2010)
WHERE TO PLAY
Begin your adventure in FINAL FANTASY XIV: A Realm RebornCreate your very own Warrior of Light and embark upon a quest to deliver the land from an eternity of Darkness.Take to the skies in FINAL FANTASY XIV: HeavenswardTake your first steps in the reclusive nation of Ishgard, locked in a seemingly never-ending struggle with dragons.Rekindle the fires of hope in FINAL FANTASY XIV: StormbloodJourney to the East and rise up against the might of the Garlean Empire.Become the darkness in FINAL FANTASY XIV: ShadowbringersTravel to a world where light ushers all unto oblivion. But hope is not yet lost, for where there is light there is shadow.Journey to the very stars above in FINAL FANTASY XIV: EndwalkerA great calamity has been building - a second advent of the Final Days. The Warrior of Light must journey ever higher and stand firm as hope’s last bastion.Set forth for new horizons in FINAL FANTASY XIV: DawntrailBlue seas, clear skies, and boundless possibilities await! Explore uncharted territories with familiar faces as hope’s light dawns once more.
