The ground-up remake ofThe Last of Usis now being delivered to pre-orderers. That includes the Firefly Edition ofThe Last of Us Part 1, a limited edition PlayStation Direct bundle that includes a Steelbook, comic books, and a variety of DLC that costs $99.99 before shipping.The Last of Us Part 1Firefly Edition is now out of stock, with no promise more will become available. But now there are some disappointed Firefly Edition buyers receiving damaged boxes in the mail.It’s becoming an increasingly frequent trend that those who purchasedThe Last of Us Part 1’s Firefly Editionare sharing pictures of damaged deliveries on social media. The boxes have been crushed, torn, trampled, and even had the shipping packaging glued to and ground into the game box itself.RELATED:The Last of Us Part 1 Collector’s Edition Restock is Already Being ScalpedThe issue appears to be thatPlayStation Directsent out the $100 Firefly Edition boxes in a simple padded manila envelope. As anyone familiar with sending valuable items through the mail can attest, a manila envelope regardless of its padding is going to get twisted along the way. It appears that the amount of glue used on these specific manila envelopes was also an issue, leaving dried glue and ripped pieces of the manila envelope stuck to the top of the $100 Firefly Edition box.
Every Firefly Edition ofThe Last of Us: Part 1for PS5 was sold through the PlayStation Direct website. It could have chosen to use boxes for shipping instead of manila envelopes and didn’t. It certainly should have, given these boxes cost buyers $100, but chose not to for whatever reason.
Firefly Edition buyers unfortunately have little recourse regarding the situation. The Firefly Edition is sold out and there’s no indication it will ever be restocked, so it can’t be returned. Even if it was, PlayStation Direct would likely use the same mailer. The best option for disgruntledThe Last of Usfansis to try and get a refund, though it likely will require returning the Firefly Edition.
It’s an awful situation all around. Those purchasing a $100 limited edition version ofThe Last of Usfor PS5are going to be the game or platform’s biggest fans. These are the people PlayStation should want happy with their purchases. There’s still an opportunity to do so. Hopefully, PlayStation Direct will issue a statement on the matter and offer buyers recourse soon.
The Last of Us Part 1is available now on PS5.
MORE:Everything You Need to Know Before The Last of Us Part 1 Launches
